FAQ

Q1: What's your product range?

1. 2d/3d hologram label, transparent hologram sticker/overlay, dot-matrix hologram, hot stamping hologram foil, serial number hologram sticker etc

2. VOID material, VOID hologram sticker etc

3. Adhesive paper label etc

4. Security paper etc

Q2: Do you have stock products to sell?

- No, we work on OEM orders. The size, quantity, design work, material and package solution etc all depend on your requests.

Q3: What information should I let you know if I want to get a quotation?

- Size & quantity  of sticker

- Color & material (permanent or tamper evident)

- Design work or logo & text

Q4: When we create the artwork, what kind of format is available for printing?

- The popular ones: JPG, PDF, AI,  CDR

Q5: How many days will samples be finished? How about the mass production?

- Generally, about 5 working days for sample making.

- The lead time of mass production depends on the quantity. Normally it's about 7-10 working days.

Q6: Do you inspect the finished products?

- Yes. Each step of production and finished products will be inspected before shipping.

Q7: What advantages do you have?

- 4 Years experience. We have over 4 years experience in this industry. That means, we can preview the problems for the orders and products. Therefore, it will deduct the risk of bad situation to happen.

- Point to point service. There is one sales representative who will serve you from inquiry to products shipped out. During the process, you just need to discuss with them for all problems and the way saves much time.

- Free design. If you are not ready for the designs, our professional designers will be able to help you freely.

- Fast reply. Our team will respond you with 24 hours. On working time, we'll repsond within 8 hours.

other information

Shipment:

1.We provide DHL,UPS,TNT and Airmail for shipping method.

2.Packing: Items are packed in OPP bags ,poly bags according to your requirements

3.Items are shipped within 5-15 working days after receipt payment.

4.Delivery time; UPS,DHL,TNT express shipping usually take 5-10 working days depend on the country deliver to. In rare case, the strict custom clearances will make the delivery time a bit longer , please be patient.

5 We aren't responsible for any accidents,delay or other issue are responsibility

of the shipping services.

6.Any import charges or fees are the buyer's reponsibility.

7.Tracking number will send to you as soon as delivery.

Note

1. Picture are only reference, you could have your own design and logo.

2. We would like to receive your artwork and special requirements before you place the order , then we will feedback to you.

3..We  accept   Western Union, T/T as payment.

4.It would be great if you could mention material ,size,crafts, quantity and sample picture in vector format.

5.Our hologram sticker can be sticked on bolt, machine,device , drink bottle,ceramics, glass ,mug ,cup,notebook ,slipper ,etc.